This Consumer Health Data Privacy Notice (“Notice”) supplements the Digital Benefits Advisors, LLC (“InsuranceBuddy,” “we,” “us,” or “our”) Privacy Notice and applies to Consumer Health Data (as defined below) subject to the Washington State My Health My Data Act, Nevada’s Consumer Health Data Privacy Law (SB 370), the Connecticut Data Privacy Act, and similar state laws (collectively, “Consumer Health Data Laws”).
“Consumer Health Data,” as used in this Notice means any personal information that is linked or reasonably linkable to you and that identifies your past, present, or future physical or mental health status as defined in the Consumer Health Data Laws. The data we collect depends on the context of your interactions with us and, in most cases, is information that you decide to share with us. Consumer Health Data does not include information that is considered deidentified under the Consumer Health Data Laws. Examples of Consumer Health Data that InsuranceBuddy may collect include health-related conditions, diagnoses, symptoms, treatments, procedures, medications, health care services, and other health-related information contained in health insurance cards, explanations of benefits, medical bills, claims, and other health, life, or disability insurance documents that you choose to upload or otherwise provide through the InsuranceBuddy services.
We may process and/or use this information (a) in the provision of services, providing you with the InsuranceBuddy platform and related services; (b) to communicate with you, including responding to your questions and comments; (c) for administrative purposes including providing customer service or verifying customer information; and (d) for other purposes we may notify you about or for which you provide your consent or authorization.
The Consumer Health Data we collect may come from you and those authorized to provide Consumer Health Data on your behalf, including through information and documents uploaded to the InsuranceBuddy platform.
We may share the categories of Consumer Health Data set forth above as follows:
Some Consumer Health Data Laws provide certain rights with respect to Consumer Health Data, including rights to access, delete, or withdraw consent relating to such data, subject to certain exceptions. To exercise any of your privacy rights, or if you have any questions about your privacy rights, please do not hesitate to contact us at info@digitalbenefitsadvisor.com. If we decline or are unable to take action regarding your request, we will notify you with our reasons and will provide instructions for how you can appeal the decision. If the appeal is unsuccessful, you may raise a concern or lodge a complaint with the applicable attorney general or other regulatory authority in your state.
We may change this Notice from time to time, and we will post any changes on this page. If we change the Notice significantly, we will notify you by adding a prominent notice on our websites and services; by sending you an email notification; or via other appropriate communication channels, as required by applicable law. To the maximum extent permitted by applicable law, any changes will become effective when we post the updated Notice, and your use of our services following these changes means that you accept the updated Notice. We encourage you to review this Notice when you use our services to stay aware of our information practices.